Privacy Policy

Introduction

Welcome to https://competitor-analysis-nsw.thebestlocalpro.com (hereinafter referred to as “our website” or “we,” “us,” or “our company”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, utilize, and safeguard the information you provide to us when you use our website, applications, services, or products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Our primary website at https://competitor-analysis-nsw.thebestlocalpro.com
Any associated mobile applications or software
Services and products offered through our platform
Interactions between users and our team via email, phone, or text messages

Please note that this policy does not extend to third-party platforms, services, or websites linked from our site, each of which has its own privacy policies. We encourage you to review these policies to understand how your data is handled outside our direct control.

Processing Activities

This Privacy Policy guides our practices when:

You register an account and use our applications or services as an authorized user.
You visit our website, including accessing various pages and engaging with content.
You subscribe to our newsletters, emails, or other communications.
We interact with you through calls or texts/SMS for promotional or service-related purposes.

Personal Data Collection

We collect several types of personal information to enhance your experience and provide tailored services:

Account Information: Details associated with your user account, such as usernames, passwords (hashed and salted), and profile settings.
Payment Information: Credit card details, billing addresses, and transaction records required for processing payments.
Financial Information: Data related to your financial status or transactions, including bank account information (if provided).
Purchase Information: Records of products or services purchased from our platform, along with associated pricing and quantity.
Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device IDs, and mobile network information.
Location Data: Geographic data from your device when you interact with our location-based services or provide consent for tracking.
Feedback: Your comments, reviews, and ratings to improve our products and services.
Social Media Information: Details obtained from social media platforms when you connect your accounts to our services (if applicable).
Product Information: Data about the products you view, search for, or purchase on our site. This includes preferences, customization options, and interaction history.

We collect this data through various methods: user input forms, account settings, browsing activities, automated tracking technologies (like cookies), and third-party partners who assist in data collection.

Cookies

Cookies are small text files stored on your device to enhance your experience with our services:

Strictly Necessary Cookies: Essential for navigation and functionality, ensuring basic interactions work correctly.
Preference Cookies: Remember user preferences, language settings, and custom configurations.
Analytics Cookies: Track site usage, performance, and user behavior to improve our platform.

You have control over non-essential cookies through our Cookie Manager, allowing you to customize your cookie preferences.

Retention and Deletion

We retain personal data for the duration required by law or for legitimate business purposes:

Financial records and transaction history may be kept for tax and accounting reasons.
Data related to customer support interactions is stored to improve our services.
All other collected information is retained until it is no longer needed for the purpose it was collected, after which it is securely deleted or anonymized.

Security Measures

We implement robust security measures to protect your personal data:

Employing encryption for data at rest and in transit to safeguard sensitive information.
Utilizing secure third-party processing partners who adhere to strict privacy standards.
Regularly auditing our systems and procedures to identify and mitigate potential risks.

Children’s Privacy

We do not intentionally collect or solicit personal data from children under the age of 18. If we become aware that a child has provided us with information, we will take steps to delete it promptly.

Your Rights (Subject to Local Laws)

Depending on your jurisdiction, you may have specific rights regarding your personal data:

Access and Rectification: The right to request access to and rectify inaccurate or incomplete personal data.
Erasure and Restriction: Ability to request the deletion of your data or limit its processing under certain circumstances.
Data Portability: Right to receive a copy of your personal data in a structured, commonly used format.
Objection and Non-Discrimination: Opportunity to object to the processing of your data and be free from discriminatory practices.
Filing Appeals/Complaints: Right to file complaints with relevant supervisory authorities or our privacy team regarding data handling practices.

To exercise these rights, please contact our Privacy Team at [email protected] or via postal mail to the address provided below. We will respond to your request in accordance with applicable laws.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements:

Any modifications will be posted on this page, and the updated policy will be effective immediately upon publication.
Continued use of our services after such changes constitutes your acceptance of the updated policy.

Contact Information

For any privacy-related inquiries, feedback, or data requests:

Email: [email protected]
Address: [Our Physical Address]

We value your trust in our company and are committed to handling your personal data with the utmost care and transparency.